Shipping policy

This shipping policy covers purchases made via the EcoMatters Store Online and EcoMatters Nursery Online e-commerce platforms only. This policy may be subject to change at any time.

EcoMatters Store Online Shipping Policy

• Orders are processed and dispatched on Thursdays and Fridays each week.
• Please email [email protected] if you require urgent delivery.
• For bulk orders of more than 12 items, please email [email protected] to enquire about shipping rates.
• Unfortunately we are unable to deliver overseas.

EcoMatters Nursery Online Shipping Policy

• Click and collect orders must be arranged for, and collected within, the time frames stated on EcoMatters Nursery Click and Collect webpage.
• There is a $50 flat fee for delivery within a 10km radius of 4 Olympic Place, New Lynn. This option will automatically be available for local addresses at checkout. Delivery for addresses outside of this range may be arranged by negotiation. To enquire, email [email protected].