Privacy statement

This privacy statement applies to personal information collected on the EcoMatters website (

Please note use of our online Store and online Nursery has its own privacy policy, which can be viewed here.

What information we collect

In general, you may visit our website without providing any personal information. If you choose to provide personal information via one of the forms on our website, we will collect the information you submit. Personal information we may collect from you includes your:

If you make a donation to us via our website, we don’t collect or store your credit card details. 

We always ask for you to opt in to receiving any email communications from us or associated organisations.

How we use your information

We collect your personal information in order to communicate with you about our work and opportunities to get involved, and to provide services that you opt in for.

How we store your information

We keep your information safe by storing it in a secure database and only allowing authorised staff to access it.

Who we share your information with

Besides our staff, we may share your information:


We use cookies and similar technologies on our website to monitor website usage and improve your user experience. Cookies do not hold any personal information about you and we do not use them for any other purpose. You can disable them or clear them out of your web browser without affecting your ability to use the site.

Statistical information

We collect statistical information to help us improve our website. This information is aggregated and doesn’t identify you personally. It can only be viewed by authorised EcoMatters staff and contractors. It includes:

Embedded content from other websites

Our site includes embedded content (e.g. videos, images, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.


We will retain your Personal Information for our records unless and until you ask us to erase this information. 

Access or correct your personal information

You have the right to ask for a copy of any personal information we hold about you, and to ask for it to be corrected if you think it is wrong. If you’d like to ask for a copy of your information, or to have it corrected, please contact us at [email protected], or 09 826 4276, or P O Box 15215, New Lynn, Auckland 0640. 

You can opt out of receiving communications from us at any time. You can also request that we erase any personal data we hold about you. 

Changes to the privacy statement

We may change this privacy statement from time to time. Updated versions of this statement will be posted on our website. This statement was last updated in May 2024.