Go Ebike Loans
Returning soon
Our ebike loans are getting a revamp and will be returning soon. To be among the first to know when loans can be booked again, please sign up to our email newsletter here, or follow us on Facebook or Instagram.
A free try before you buy option
Keen to know how an ebike could benefit your lifestyle? Borrow one of our ebikes for two weeks for free, and find out!
This is a great way to try before you buy. You can test if it would work for your daily commute, or try a cargo bike for running errands. If you are looking to transport whānau, we can loan you child seats. We also have locks, helmets and bike bags to borrow.
Our loans are on hold for now but will be returning soon.
How to borrow an ebike
Our ebike loan scheme is already attracting a lot of interest. There may be an 8-10 week wait to be assigned a loan bike. We’ll be prioritising people who live close to the Queens Wharf and Glen Innes Bike Hubs.
- Check out our range of ebikes, and choose the one you think will suit you best.
- Complete our expression of interest form to let us know your details, and where you would like to collect the bike.
- We’ll need a security deposit of $150 to be lodged with us, refundable on the safe return of the ebike and accessories.
- When you collect your ebike, we’ll give you a quick rundown on how to use and look after it. We’ll ask you to give it a go, so we can make sure you feel confident to ride it.
- Please note that our ebikes can’t be transported in or on cars, and you will have to ride the bike home (or take it on a train).
- Return your ebike and accessories to us at the end of the two-week loan period. If everything’s in good working order, your deposit will be returned.
Ebikes you can borrow
Complete our expression of interest form to be matched to the right bike for your needs.
COMMUTER BIKES
WHĀNAU OR CARGO BIKES
Where you can collect your ebike
When you complete the expression of interest form, you can tell us your preferred pick up location from either of our Bike Hubs listed below.
Please note that our ebikes can’t be transported in or on the back of cars, so you will have to ride the bike home (or ride it to a train station and take the train home).
We recommend taking public transport or asking a friend or whānau member to drop you off when you come to collect your ebike so you can ride it home.
EBIKES ARE A GREAT CHOICE
- Reduce your carbon footprint
- Stop spending money on petrol and parking
- Improve your physical and mental health
- Get where you need to go quickly (without getting sweaty!)
- Cargo ebikes will help you carry those bulky items
GOOD TO KNOW
- Before collecting your ebike, you’ll need to agree to the loan conditions, sign a waiver, and pay the security deposit.
- Allow 30 minutes when you come to collect your ebike. We’ll show you how to look after and use the bike and watch you take a test ride. If we have serious concerns about your skill and safety, we have the right to refuse the loan.
- Ebikes will have to be ridden home, as the bikes are too large to safely be transported in or on the back of cars.
- Our ebikes are for on-road urban use in Auckland and can’t be used off-road. Anyone riding the bike must be 18+ years, although taking passengers younger than 18 years is ok.
- Ebikes are available for 14 days. Bikes will need to be returned at the agreed time and in good order for deposits to be refunded.
- Got a question or need to rearrange your collection or drop off? Email [email protected]
Please note this email address is checked from Mondays to Thursdays only. Our Bike Hubs are not contactable by phone, sorry. - Download the Go Ebike Loan Conditions.
- Download our guide to making the most of your ebike.
Kia ora and thanks to
Go Ebike loans are made possible thanks to support from Waka Kotahi.
