Go Ebike Loans

A free try before you buy option

Keen to know how an ebike could benefit your lifestyle? Borrow one of our ebikes for two weeks for free, and find out!

This is a great way to try before you buy. You can test if it would work for your daily commute, or try a cargo bike for running errands. If you are looking to transport whānau, we can loan you child seats. We also have locks, helmets and bike bags to borrow.

How to borrow an ebike

Our ebike loan scheme is already attracting a lot of interest. There may be an 8-10 week wait to be assigned a loan bike. We’ll be prioritising people who live close to the Queens Wharf and Glen Innes Bike Hubs.

  • Check out our range of ebikes, and choose the one you think will suit you best.
  • Complete our expression of interest form to let us know your details, and where you would like to collect the bike.
  • We’ll need a security deposit of $100 to be lodged with us, refundable on the safe return of the ebike and accessories.
  • When you collect your ebike, we’ll give you a quick rundown on how to use and look after it. We’ll ask you to give it a go, so we can make sure you feel confident to ride it.
  • Please note that our ebikes can’t be transported in or on cars, and you will have to ride the bike home (or take it on a train).
  • Return your ebike and accessories to us at the end of the two-week loan period. If everything’s in good working order, your deposit will be returned.

Ebikes you can borrow

Complete our expression of interest form to be matched to the right bike for your needs.

COMMUTER BIKES

eZee Sprint Alfine

Best for: people looking for a commuter bike, who prefer a more upright riding position, with a comfortably padded seat.

One size fits all, but would typically suit riders 150cm-190cm in height.

Features

  • Step through style
  • Upright riding position
  • Wider, more padded seat
  • Internal-hub gearing (8-spd), so you can change gears when not moving

Accessories

Can add bike bags on request

Estimated purchase cost

Around $4,000 (entry level commuter model)

eZee Sprint Alfine introduction

Watch a video about how to operate this bike (5 mins)

Merida eBig

Merida ebig seven 300 MTB

Best for: people looking for a commuter bike, who prefer a mountain bike style ride. You’ll be sitting less upright on a narrower seat.

Select from a large (for riders 170cm-195cm in height) or small (for riders 150-170cm in height) when requesting this model.

Features

  • Mountain bike style
  • Lean forward riding position
  • Narrower seat with less padding

Accessories

Can add bike bags on request

Estimated purchase cost

Around $4,000 (entry level commuter model)

Download the manual

WHĀNAU OR CARGO BIKES

Tern Quick Haul

Best for: people looking to transport one child (up to 22kgs).

One size fits all, but would typically suit riders 145cm-195cm in height.

Features

  • Step through style
  • Compact 
  • 20 inch wheels (for more stability when loaded)
  • Adjustable handlebar height

Accessories

Comes fitted with one child seat (not shown on model pictured).

Can add bike bags on request.

Estimated purchase cost

Around $5,000-$6,000 (depending on specs, excluding child seats)

Download Quick Start Guide

Download the manual

eZee Expedir

Best for: people looking to transport up to two children.

Comes with a child seat for one child up to 22kgs, and a bench seat for one child aged 5-10 years.

Features

  • Step through style
  • Internal-hub gearing (8-spd), so you can change gears when not moving

Accessories

Comes fitted with two child seats (not shown on model pictured).

Estimated purchase cost

Around $5,500 (entry level cargo and excluding child seats)

Yuba Supercargo

Best for: people looking to transport up to two children, or cargo.

Suitable for one child (up to age 12) or two children (from age 1-6).

Features

  • Low step through style
  • Adjustable stem and seat post
  • Extra-low front cargo box
  • Bamboo seat in cargo box for up to two children

Accessories

Not available.

Estimated purchase cost

Around $10,000

Download the manual

Where you can collect your ebike

When you complete the expression of interest form, you can tell us your preferred pick up location from either of our Bike Hubs listed below.

Please note that our ebikes can’t be transported in or on the back of cars, so you will have to ride the bike home (or ride it to a train station and take the train home).

We recommend taking public transport or asking a friend or whānau member to drop you off when you come to collect your ebike so you can ride it home.

Glen Innes

Maybury Reserve, Taniwha Street
Pick up and drop off between 10am-2pm on Saturday or Sunday.

Queens Wharf

89 Quay Street, CBD
Pick up and drop off between 10am-2pm on Saturday or Sunday.

Photo: Waka Kotahi


EBIKES ARE A GREAT CHOICE

  • Reduce your carbon footprint
  • Stop spending money on petrol and parking
  • Improve your physical and mental health
  • Get where you need to go quickly (without getting sweaty!)
  • Cargo ebikes will help you carry those bulky items

GOOD TO KNOW 

  • Before collecting your ebike, you’ll need to agree to the loan conditions, sign a waiver, complete a short pre-loan survey and pay the security deposit.
  • Allow 30 minutes when you come to collect your ebike. We’ll show you how to look after and use the bike and watch you take a test ride. If we have serious concerns about your skill and safety, we have the right to refuse the loan.
  • Ebikes will have to be ridden home, as the bikes are too large to safely be transported in or on the back of cars.
  • Our ebikes are for on-road urban use in Auckland and can’t be used off-road. Anyone riding the bike must be 18+ years, although taking passengers younger than 18 years is ok.
  • Ebikes are available for 14 days. Bikes will need to be returned at the agreed time and in good order for deposits to be refunded.
  • Got a question or need to rearrange your collection or drop off? Email [email protected]
    Please note this email address is checked from Mondays to Thursdays only. Our Bike Hubs are not contactable by phone, sorry.
  • Download the Go Ebike Loan Conditions.
  • Download our guide to making the most of your ebike.

Kia ora and thanks to

Go Ebike loans are made possible thanks to support from Waka Kotahi.